Permission problems after configuring Joan with a new Google Workspace account

It may happen that the calendar sync won't work immediately, but don't worry, you might just need to wait a couple of hours!

If you have just created a new user with Super Admin permissions or have edited an existing Super Admin user account, it can take 24 hours for the permissions to be recognized by Google Workspace. This is a limitation enforced by Google around which we, unfortunately, cannot get.

Read more about user permissions in Google Workspace here.

 

If you require any additional assistance, please contact support@getjoan.com.