Under the section "Show your brand on your Joan devices," you can then upload your new logo by dragging and dropping it into the provided box.
To achieve the best look of your logo, please follow these guidelines:
- The image width and height should not be bigger than 180 by 180 pixels. Images larger than 180 pixels will be automatically converted to this size, which may result in poor logo quality.
- The format of the image should be .png, with a transparent background.
- A grayscale image is preferable. A color image will be automatically converted to grayscale and may lack in contrast.
After the upload is complete, your new logo should be immediately visible in the Joan Portal and should appear on all of your Joan devices after approximately five minutes.
This process sets your logos globally across all devices. To learn about per location and per device, settings click please follow this link Per location features/settings.
Example of a custom logo on the device: