Joan connects via the Wi-Fi (IEEE 802.11 b/g/n, 2.4GHz only) standard. Two types of Wi-Fi encryption are supported:
1. WPA2-PSK encryption, available with all Joan devices.
- Standard WPA2-PSK (AES) encryption is supported, provided by any standard modern access point. Old WPA and TKIP are not supported due to security concerns.
2. WPA2-EAP encryption, available in Joan Executive, Premium, Board and Classroom devices only (excluding Joan Manager).
- In these devices, WPA2-EAP is supported in addition to WPA2-PSK. The devices support TLS, TTLS, and PEAP methods. For PEAP and TTLS, the MSCHAPv2 inner method is supported. The connection certificates (supported length 4096 bytes) can be stored on the internal storage of a Joan device (uploaded in the .PEM format). If your network is not supported, please contact us at support@getJoan.com to see if we can support your setup.