STEP 1: Create your Joan Web Portal Account
Go to portal.getjoan.com and create your Joan Web Portal Account. There you will be able to manage every aspect of your Joan devices. It is designed to lead you through the whole onboarding process. Enter your contact details and follow the instructions.
If you haven’t received your Joan device yet and are just browsing around, skip the following 3 steps and feel free to explore the Joan Portal and familiarize yourself with the many features you can toggle on or off under "Settings" > "Organization" and "Device settings.""We suggest that you create an account that will be dedicated for the Joan portal purposes and available to everyone who will need to access it, e.g. firstname.lastname@example.org".
If you’d like to continue onboarding, move to step 2.
STEP 2: Select your calendar
Joan supports G Suite (Google Apps; Google Calendar), Microsoft Exchange (Outlook), Office 365, iCalendar (.ics) or CollegeNET's 25Live. (You can click directly on the image or on the link below)
If you’d like to continue onboarding, move to step 3.
STEP 3: Connect Joan device to your Wi-Fi
To connect Joan to your Wi-Fi, plug the Joan device into the computer with the Micro-USB cable and run the Joan Configurator. Follow the instructions in the Joan Portal to complete the process and then unplug the device to enter the PIN number.
If you’d like to continue onboarding, move to step 4.
STEP 4: Turn features on/off and customize away
After you have completed the onboarding process, you will be able to turn different features on or off in the Joan Portaland customize your Joan devices according to your wishes under “Settings” > “Organization” and "Device settings." Upload your company logo and select your language. Set your office hours and make Joan fit your office completely.