---
title: Joan 13 - Technical specifications
description: Get familiar with the Joan 13 device's technical specifications. Explore its unique features and requirements to ensure you're using it to its full potential.
---
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1. [Help Center](https://support.getjoan.com/knowledge?hsLang=en)
2. [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en)
3. [Joan Devices](https://support.getjoan.com/knowledge/getting-started?hsLang=en#joan-devices)
# Joan 13 - Technical specifications
#### 
#### **Display**
- 13.3-inch (4:3 diagonal) non-touch E Ink® Carta electronic paper screen
- High visibility and contrast
- 180 viewing angle
- Resolution: 1600 x 1200 pixels
- Active Area (H/W): 10.64 x 7.98 in (270.4 x 202.8 mm)
- Pixel Pitch (H/W): 0.006 x 0.006 in (0.169 x 0.169 mm; equivalent to 150 ppi
- Pixel Configuration: Rectangle
- 16-level grayscale
- Refresh rate: 750 ms (4 bit full screen) / 100 ms (1 bit partial)
#### **Connectivity**
- 2.4/5 GHz Wi-Fi (IEEE 802.11 a/b/g/n) standard, WPA2-PSK, WPA3 Personal, WPA2 Enterprise support
- 2.4 GHz Bluetooth 5 support
\*Please note, Joan 13 devices produced prior to 2021 can only operate at a frequency of 2.4 GHz
#### **Power**
- Patented ultra-low energy architecture, only 1% of the power used by LCD
- Enclosed Micro-USB charging cable
- Cordless functionality
High-performance rechargeable Lithium-Polymer 10,800 mAh battery (2x LP578499-PCM-LD; 5,400 mAh @ 3.7V) . Up to 12 months of autonomy on a single battery charge. 10 hours charging time with a Micro-USB charger (output rating of 5 V, 1 A).
**CAUTION**. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
#### **Calendar Compatibility**
- Google Workspace (Former Google Apps; Google Calendar; G Suite)
- Office 365 (Exchange Online)
- Microsoft Exchange (Outlook)
- iCalendar (.ics)
#### **Dimensions & weight**
- 9.05 x 11.40 x 0.39 in (230 x 297 x 10.05 mm)
- Joan with back magnet 33.5oz (950 g)
#### **Casing**
- High-quality anodized aluminum casing
- Anti-reflective, high transmissive glass
- Color: Black, Gray
#### **Mounting**
- Attachable to any surface with a self-adhesive Magnetic Mount that requires no tools (one included with each device, additional Magnetic Mount 5-Packs available for purchase).
- 3.94 x 3.94 in (100 x 100 mm) VESA mount compliant
- Devices can be mounted at a maximum height of 2m
#### **Environmental conditions**
- Operating and storage temperature range: 32°F to 122°F (0°C to +50°C)
- During charging, the temperature should not exceed 113°F (45°C)
- Indoor use only
#### **Available in plan**
- All plans
#### **In the box**
- 13.3-inch wireless Joan device
- 1 x Magnetic Mount for easy installation
- 1 x Micro-USB cable for configuration and charging
- Access to the Joan Web Portal
- [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/getting-started?hsLang=en#general-information)
- [Joan Devices](https://support.getjoan.com/knowledge/getting-started?hsLang=en#joan-devices)
- [Room management](https://support.getjoan.com/knowledge/room-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#account-configuration)
- [Room configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#room-configuration)
- [Microsoft 365](https://support.getjoan.com/knowledge/room-management?hsLang=en#microsoft-365)
- [Exchange](https://support.getjoan.com/knowledge/room-management?hsLang=en#exchange)
- [Google](https://support.getjoan.com/knowledge/room-management?hsLang=en#google)
- [iCalendar](https://support.getjoan.com/knowledge/room-management?hsLang=en#icalendar)
- [Using Joan in a shared environment](https://support.getjoan.com/knowledge/room-management?hsLang=en#using-joan-in-a-shared-environment)
- [Buildings](https://support.getjoan.com/knowledge/room-management?hsLang=en#buildings)
- [Interfaces](https://support.getjoan.com/knowledge/room-management?hsLang=en#interfaces)
- [Integrations](https://support.getjoan.com/knowledge/room-management?hsLang=en#integrations)
- [Troubleshooting](https://support.getjoan.com/knowledge/room-management?hsLang=en#troubleshooting)
- [Joan devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#main-content)
- [Device configuration](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-configuration)
- [Device settings in the Joan portal](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-settings-in-the-joan-portal)
- [Custom content](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#custom-content)
- [Using Joan with 3rd party devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#using-joan-with-3rd-party-devices)
- [Mounting your Joan device](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#mounting-your-joan-device)
- [Device troubleshooting](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-troubleshooting)
- [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#account-configuration)
- [Additional Desk booking features](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#additional-desk-booking-features)
- [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)
- [Integrations](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#integrations)
- [Frequently Asked Questions](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#frequently-asked-questions)
- [Visitor Management](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#general-information)
- [Devices](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#devices)
- [How to invite your visitors?](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#how-to-invite-your-visitors)
- [App permissions](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#app-permissions)
- [Workplace Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#main-content)
- [Setting Up Your Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#setting-up-your-digital-signage)
- [Compatible Hardware and Supported Media](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#compatible-hardware-and-supported-media)
- [Using Joan Workplace Digital Signage in Practice](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#using-joan-workplace-digital-signage-in-practice)
- [Mobile application](https://support.getjoan.com/knowledge/mobile-application?hsLang=en)
- [Analytics](https://support.getjoan.com/knowledge/analytics?hsLang=en)
- [Plans & Billing](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#main-content)
- [Subscription plans](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#subscription-plans)
- [Billing information](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#billing-information)
- [Prepaid subscription codes](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#prepaid-subscription-codes)
- [Ordering and shipping](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#ordering-and-shipping)
- [Returns and cancellations](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#returns-and-cancellations)
- [Information for resellers](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#information-for-resellers)
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