Device-specific settings allow you to set different settings and enable/disable certain features for a specific device while keeping your global and building-specific settings unaffected.
Note: This feature is available only with the Enterprise subscription plan. Click here to learn more.
Keep in mind that device-specific settings will override any building and global settings you might have enabled.
To learn more about the different levels of settings in the Joan Portal, click here.
If you are unsure about how to add a device to your Joan Portal or edit its settings, see below:
How to add a device to your Joan Portal
If you are unsure how to add and pair a device with your Joan Portal, don’t worry. We prepared a detailed guide just for that. You can find it here.
How to edit device-specific settings
Once you have a device paired up with your Joan Portal account, you can now adjust its settings and enable/disable its features.
In order to edit your device’s settings, follow these steps:
- Log in to Joan Portal with your account credentials
- Navigate to the “Manage” page via the top navigation menu
- Select “Devices” from the left-hand side menu
- Click on the device you wish to edit
- If you do not have any devices available, click here to learn how to add one
- The “Edit device” page will load for you. Toggle the settings mode from “Basic” to “Advanced” in the top-left corner of the page
- By default, all device-specific features are disabled, so you will need to enable the ones you wish to adjust
- Once you have enabled the features you desired and adjusted their parameters, click “Save” at the bottom of the page
And that’s it! You have successfully added and edited your device’s settings.
List of settings and features you can adjust for your device:
Features |
Available for the following devices |
Available for the following subscription plans |
Device name |
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Functionalities |
Functionalities differ based on the device and subscription plan To learn more about all available functionalities, click here |
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Connect it to a room/resource |
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Timezone |
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Meet now |
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Meet later |
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Cancel meetings |
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Check into meetings |
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Show meeting subject |
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Show meeting organizer |
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Show tentative meetings |
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Enable touch |
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Play sound on touch |
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Show charging screen |
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Show “No Wi-Fi” screen |
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Custom button |
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Custom content |
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Cleaning button |
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If you require any additional assistance, please reach out to support@getjoan.com.