1. Help Center
  2. Joan devices
  3. Device settings in the Joan portal

Device settings (global)

Global device settings allow you to enable/disable and adjust certain features across all your Joan devices and set the default preferences.

Keep in mind that the global device settings will be overridden by any building or device-specific settings if set. To learn more about all levels of settings in the Joan Portal, click here

Some of the features in this settings page are exclusive to a certain Joan device and available only with some subscription plans. To learn more about the availability of features across devices and subscription plans, click here.

List of features you can set as your global settings:

 

Features

Available for the following devices

Available for the following subscription plans

Meet now

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Meet later

  • Joan 6
  • Essentials
  • Professional
  • Enterprise

Cancel meetings

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Check into meetings

  • Joan 6
  • Joan 6 Pro
  • Professional
  • Enterprise

Show meeting subject

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Show meeting organizer

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Show tentative meetings

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Enable touch

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Play sound on touch

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Show charging screen

  • Joan 6
  • Joan 13
  • Essentials
  • Professional
  • Enterprise

Show “No Wi-Fi” screen

  • Joan 6
  • Essentials
  • Professional
  • Enterprise

Custom button

  • Joan 6
  • Professional
  • Enterprise

Cleaning button

  • Joan 6
 
  • Essentials
  • Professional
  • Enterprise

 

If you require any additional assistance, please reach out to support@getjoan.com.