Billing information
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      3. Billing information

      How to update your billing information

      If you wish to update the billing information of your Joan Portal account, you can do so in the "Plans & Billing" settings.

      Most of the information is obtained automatically when you subscribe to a certain plan, however, if you wish to add some additional information or make a change, please follow the instructions below.

      How do I change my billing information?

      1. Visit your Joan Portal and navigate to "Settings" and "Plans & Billing"
      2. Under the “Billing Information” section, click the “Edit billing details” button

       

             

       3. Add/edit your billing information. Make sure that all the fields with a star (*) are filled in as they are mandatory. Click “Save” at the bottom of the form.

       

       

       

      If you encounter any issues, please contact support@getjoan.com