Joan devices require up-to-date firmware in order to operate. Luckily, they update automatically, no matter which server you opted for - in the cloud or an on-premises one.
However, this automatic update option can be disabled in the Visionect Software Suite (VSS) dashboard and the firmware of the device can be manually managed.
Here’s how:
- Go to the admin dashboard of your server
http://IP_OF_VM:8081 - Log in with your credentials. By default, the following credentials are set
- Username: admin
- Password: admin123
- Open the “Devices” page from the left-hand side menu
- A list of all of your devices will appear. Select the one you wish to update to the latest firmware
- Once the preview of the device has opened, click “Advanced settings” below the device preview section
- In the “Status & Settings” tab of the device’s settings, locate “Firmware Revision” in the first segment of this tab
- Tick the “Change” box on the far right to enable the option of changing the device’s firmware
- Select the desired version of the firmware from the drop-down menu
- Click the “Save” button in the bottom-right corner of your screen to save the new settings
And that’s it! Your device will restart briefly after and update it with the latest firmware. This might take a few minutes, so please be patient.