Joan devices require up-to-date firmware in order to operate. Luckily, they update automatically, no matter which server you opted for - in the cloud or an on-premises one.
However, this automatic update option can be disabled in the Visionect Software Suite (VSS) dashboard and the firmware of the device can be manually managed.
- Go to the admin dashboard of your server
- Log in with your credentials. By default, the following credentials are set
- Username: admin
- Password: admin123
And that’s it! Your device will restart briefly after and update it with the latest firmware. This might take a few minutes, so please be patient.