If you have forgotten your Visionect Software Suite (VSS) account password, there is no need to worry. Please find the instructions on how to reset it below.
The reset process differs depending on the version of the VSS server that you are currently running:
How to reset your password for VSS v3.x.x and older
- Visit this page to acquire a script for resetting your password
- Once the page, right-click on the page and click “Save As”
- Make sure that the file name of the script is:
visionect-server-password-resetV2.1.sh - And that the file extension is .sh
- Upon saving it, upload the script to your Virtual Machine (VM) by using any File Transfer Protocol (FTP) application. Please keep in mind that you will need SSH enabled in order to do so
- After the script has been copied to the VM, navigate to the folder when you have saved the script file. For example:
cd Downloads - And execute the following command:
sudo ./visionect-server-password-resetV2.1.sh
Once the process is completed, your VSS login credentials will be reverted to:
- Username: admin
- Password: admin123
If you wish to change this password to something more secure, click here to learn how.
How to reset your password for VSS v4.x.x and above
- Connect to your Virtual Machine (VM) with an SSH client (such as PuTTY)
- Log in with the following credentials
- Username: joan
- Password: joanaccess
- Navigate to the visionect folder by using the following command
cd /opt/visionect - Run the list command to verify you are in the correct folder
ls - You should see the following two files:
visionect-server-reset-password.sh
docker-compose.yml - Once verified that you are in the correct location, run the following command to reset your password
sudo ./visionect-server-reset-password.sh
Once the process is done, your default username will be set to:
- Username: admin
- Password: admin123
If you wish to change this password to something more secure, click here to learn how.