---
title: Joan user roles / permissions
description: Joan desk booking users can be assigned different permissions based on their roles.  You can configure their roles in MyJoan. **This feature currently has to be enabled by the MyJoan admin account. Si
---

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1. [Help Center](https://support.getjoan.com/knowledge?hsLang=en)
2. [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en)
3. [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)

# Joan user roles / permissions

Joan desk booking users can be assigned different permissions based on their roles. 

- Admin: 
    - This is the initial user you created your company’s office account with. It has permissions to every configuration in MyJoan
    - Manage billing details

- Office manager: 
    - Access to adding/editing floors/buildings
    - *Access to the Rooms tab to manage devices/rooms\*\**
    - Access to upload floorplans and assigning desks
    - Access to add/edit new users
    - Override desk booking and pre-book desks for specific employees
    - Export analytics data on who has been sitting when and where 
    - Can see the details of anonymous bookings

- User: 
    - Manages their own bookings
    - See who’s in the office and where they’re sitting

You can configure their roles in [MyJoan](http://my.getjoan.com).

*\*\*This feature currently has to be enabled by the MyJoan admin account. Simply navigate to Settings -\> JoanLabs -\> enable the "Office manager room visibility" functionality.*

 

*If you encounter any issues, please contact [support@getjoan.com](mailto:support@getjoan.com)*

- [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en#main-content)

    - [General information](https://support.getjoan.com/knowledge/getting-started?hsLang=en#general-information)
    - [Joan Devices](https://support.getjoan.com/knowledge/getting-started?hsLang=en#joan-devices)
- [Room management](https://support.getjoan.com/knowledge/room-management?hsLang=en#main-content)

    - [Account configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#account-configuration)
    - [Room configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#room-configuration)
    - [Microsoft 365](https://support.getjoan.com/knowledge/room-management?hsLang=en#microsoft-365)
    - [Exchange](https://support.getjoan.com/knowledge/room-management?hsLang=en#exchange)
    - [Google](https://support.getjoan.com/knowledge/room-management?hsLang=en#google)
    - [iCalendar](https://support.getjoan.com/knowledge/room-management?hsLang=en#icalendar)
    - [Using Joan in a shared environment](https://support.getjoan.com/knowledge/room-management?hsLang=en#using-joan-in-a-shared-environment)
    - [Buildings](https://support.getjoan.com/knowledge/room-management?hsLang=en#buildings)
    - [Interfaces](https://support.getjoan.com/knowledge/room-management?hsLang=en#interfaces)
    - [Integrations](https://support.getjoan.com/knowledge/room-management?hsLang=en#integrations)
    - [Troubleshooting](https://support.getjoan.com/knowledge/room-management?hsLang=en#troubleshooting)
- [Joan devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#main-content)

    - [Device configuration](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-configuration)
    - [Device settings in the Joan portal](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-settings-in-the-joan-portal)
    - [Custom content](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#custom-content)
    - [Using Joan with 3rd party devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#using-joan-with-3rd-party-devices)
    - [Mounting your Joan device](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#mounting-your-joan-device)
    - [Device troubleshooting](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-troubleshooting)
- [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#main-content)

    - [Account configuration](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#account-configuration)
    - [Additional Desk booking features](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#additional-desk-booking-features)
    - [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)
    - [Integrations](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#integrations)
    - [Frequently Asked Questions](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#frequently-asked-questions)
- [Visitor Management](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#main-content)

    - [General information](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#general-information)
    - [Devices](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#devices)
    - [How to invite your visitors?](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#how-to-invite-your-visitors)
    - [App permissions](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#app-permissions)
- [Workplace Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#main-content)

    - [Setting Up Your Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#setting-up-your-digital-signage)
    - [Compatible Hardware and Supported Media](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#compatible-hardware-and-supported-media)
    - [Using Joan Workplace Digital Signage in Practice](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#using-joan-workplace-digital-signage-in-practice)
- [Mobile application](https://support.getjoan.com/knowledge/mobile-application?hsLang=en)
- [Analytics](https://support.getjoan.com/knowledge/analytics?hsLang=en)
- [Plans & Billing](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#main-content)

    - [Subscription plans](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#subscription-plans)
    - [Billing information](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#billing-information)
    - [Prepaid subscription codes](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#prepaid-subscription-codes)
    - [Ordering and shipping](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#ordering-and-shipping)
    - [Returns and cancellations](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#returns-and-cancellations)
    - [Information for resellers](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#information-for-resellers)

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