Logo
Logo
Shop Joan Portal System status Submit a request
Sign in
Submit a request
Sign in
  1. Joan's Knowledge Base
  2. Plans & Billing

Plans & Billing

Ordering and shipping

  • Ordering and shipping
  • Returns and cancellations

Billing information

  • Why does my card keep getting declined?
  • How to update your billing information
  • “Please visit your Joan Portal to resolve this issue!” notification message

Joan credits

  • Joan Credits
  • How to redeem your Joan Credits

Subscription plans

  • Joan 30-day free trial ★
  • How to change your Joan subscription plan?
  • How to cancel a Joan subscription?
  • Joan subscription plans
  • Which features does each subscription plan offer?

Can't find what you're looking for?

Let us help you!

Submit a request
Logo
Meet better

Get in touch

  • Europe
  • info@getjoan.com
  • support@getjoan.com
  • Visit our website

Information

  • About Us
  • Blog
  • Terms of sale, Returns & warranty & Delivery
  • Privacy Policy

Follow us

  • Facebook
  • Twitter
  • YouTube
  • Instagram

Support

  • European Support:
  • Mon–Fri 8am–4pm CEST (UTC +2)

© COPYRIGHT by VISIONECT