Shop
Joan Portal
System status
Submit a request
Sign in
Submit a request
Sign in
Joan's Knowledge Base
Plans & Billing
Plans & Billing
Ordering and shipping
Ordering and shipping
Returns and cancellations
Billing information
Why does my card keep getting declined?
How to update your billing information
“Please visit your Joan Portal to resolve this issue!” notification message
Joan credits
Joan Credits
How to redeem your Joan Credits
Subscription plans
Joan 30-day free trial
★
How to change your Joan subscription plan?
How to cancel a Joan subscription?
Joan subscription plans
Which features does each subscription plan offer?
Can't find what you're looking for?
Let us help you!
Submit a request