Plans & Billing

Ordering and shipping

• Ordering and shipping
• Returns and cancellations

Billing information

• Why does my card keep getting declined?
• How to update your billing information
• “Please visit your Joan Portal to resolve this issue!” notification message

Joan credits

• Joan Credits
• How to redeem your Joan Credits

Subscription plans

• Joan 30-day free trial ★
• How to change your Joan subscription plan?
• How to cancel a Joan subscription?
• Joan subscription plans
• Which features does each subscription plan offer?