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  1. Joan's Knowledge Base
  2. Joan portal

Joan portal

Account

  • How to change your Joan Portal account email
  • How to reset your Joan Portal account password
  • How to delete your Joan Portal account?

Buildings

  • How to connect a room to a building
  • How to add a building to the Joan Portal?

Devices

  • “Could not pair device on this server” notification message
  • How to remove a device from the Joan Portal
  • How to add a device to the Joan Portal

Settings

  • How to change the timezone and time format
  • Plans & Billing settings
  • Calendar settings
  • Device settings (global)
  • Organization settings
  • Account settings
See all 10 articles

Rooms

  • How to add a room resource to your Joan Portal
  • How to customize a room resource
  • How to connect a room resource to your Joan device
  • “Room resource is not connected to the Joan device” notification message

Functionalities

  • Display room capacity
  • Cleaning button
  • How to create a custom content interface
  • How to remove a custom content interface from a device
  • How to display custom content on a Joan device
  • Custom content interface on Joan devices
See all 13 articles

Features

  • Joan analytics - weekly analytics report
  • How to add a custom description to your Joan 13
  • "Timetable" feature
  • “Meet now” and “Meet later” features
  • How to show/hide meetings marked as "tentative"
  • How to show/hide the meeting subject and organizer on your Joan devices
See all 16 articles

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