Joan portal

Account

• How to change your Joan Portal account email
• How to reset your Joan Portal account password
• How to delete your Joan Portal account?

Buildings

• How to connect a room to a building
• How to add a building to the Joan Portal?

Devices

• “Could not pair device on this server” notification message
• How to remove a device from the Joan Portal
• How to add a device to the Joan Portal

Settings

• How to change the timezone and time format
• Plans & Billing settings
• Calendar settings
• Device settings (global)
• Organization settings
• Joan Portal (global) settings

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Rooms

• How to add a room resource to your Joan Portal
• How to customize a room resource
• How to connect a room resource to your Joan device
• “Room resource is not connected to the Joan device” notification message

Functionalities

• Display room capacity
• Cleaning button
• How to create a custom content interface
• How to remove a custom content interface from a device
• How to display custom content on a Joan device
• Custom content interface on Joan devices

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Features

• Advanced Analytics - Meetings, people and rooms
• Advanced Analytics - Overview
• Joan analytics - weekly analytics report
• How to add a custom description to your Joan 13
• "Timetable" feature
• “Meet now” and “Meet later” features

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