1. Help Center
  2. Joan devices
  3. Device settings in the Joan portal

Device-specific settings

Note: This feature is available only with the Enterprise subscription plan. Click here to learn more.

Device-specific settings allow you to set different settings and enable/disable certain features for a specific device while keeping your global and building-specific settings unaffected. 

Keep in mind that device-specific settings will override any building and global settings you might have enabled.

To learn more about the different levels of settings in the Joan Portal, click here.

If you are unsure about how to add a device to your Joan Portal or edit its settings, see below:

How to add a device to your Joan Portal

If you are unsure how to add and pair a device with your Joan Portal, don’t worry. We prepared a detailed guide just for that. You can find it here

How to edit device-specific settings

Once you have a device paired up to your Joan Portal account, you can now adjust its settings and enable/disable its features.

In order to edit your device’s settings, follow these steps:

  1. Log in to Joan Portal with your account credentials
  2. Navigate to the “Manage” page via the top navigation menu
  3. Select “Devices” from the left-hand side menu
  4. Click on the device you wish to edit
    • If you do not have any devices available, click here to learn how to add one
  5. The “Edit device” page will load for you. Toggle the settings mode from “Basic” to “Advanced” in the top-left corner of the page
  6. By default, all device-specific features are disabled, so you will need to enable the ones you wish to adjust
  7. Once you have enabled the features you desired and adjusted their parameters, click “Save” at the bottom of the page

And that’s it! You have successfully added edited your device’s settings.

List of settings and features you can adjust for your device:

Features

Available for the following devices

Available for the following subscription plans

Device name

  • Joan 6
  • Joan 13
  • Joan on Displays
  • Essentials
  • Professional
  • Enterprise

Functionalities

Functionalities differ based on the device and subscription plan

To learn more about all available functionalities, click here

Connect it to a room/resource

  • Joan 6
  • Joan 13
  • Joan on Displays
  • Essentials
  • Professional
  • Enterprise

Timezone

  • Joan 6
  • Joan 13
  • Joan on Displays
  • Essentials
  • Professional
  • Enterprise

Meet now

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Meet later

  • Joan 6
  • Essentials
  • Professional
  • Enterprise

Cancel meetings

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Check into meetings

  • Joan 6
  • Joan 6 Pro
  • Professional
  • Enterprise

Show meeting subject

  • Joan 6
  • Joan 6 Pro
  • Joan 13
  • Essentials
  • Professional
  • Enterprise

Show meeting organizer

  • Joan 6
  • Joan 6 Pro
  • Joan 13
  • Essentials
  • Professional
  • Enterprise

Show tentative meetings

  • Joan 6
  • Joan 6 Pro
  • Joan 13
  • Essentials
  • Professional
  • Enterprise

Enable touch

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Play sound on touch

  • Joan 6
  • Joan 6 Pro
  • Essentials
  • Professional
  • Enterprise

Show charging screen

  • Joan 6
  • Joan 13
  • Essentials
  • Professional
  • Enterprise

Show “No Wi-Fi” screen

  • Joan 6
  • Essentials
  • Professional
  • Enterprise

Custom button

  • Joan 6
  • Professional
  • Enterprise

Custom content

  • Joan 6
  • Joan 13
  • Essentials
  • Professional
  • Enterprise

Cleaning button

  • Joan 6
  • Essentials
  • Professional
  • Enterprise