How to change your Joan Portal account email

In case you wish to change the email address connected to your Joan Portal account, you can do that by clicking on the "Settings" menu in the top right corner and then the "Account" on the left pane.

How to change your email

  1. On the “Account” settings page, you will notice two sections “Change login email” and “Change password
  2. In the “Change email” form, first, input the new email that you wish to connect to the Joan Portal in the “Login email” field
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  3. Type the same email address once more in the “Repeat email” field
  4. Click “Save
  5. You will receive a pop-up window prompt, asking if you wish to proceed with the change. If yes, click the “YES, change my email!” button. Otherwise, click “No!” and you will be redirected back to the account settings page to revisit your entry

Once you click “YES, change my email!”, the Joan Portal will take a second to update your information and inform you as soon as it is done. This process should take no longer than a few seconds, after which you are all set!