To setup the e-Paper badge, you will first need to ensure the following settings are correctly set in your admin MyJoan account:
Log in to your admin my.getjoan.com account -> Navigate to Settings -> Visitor -> General Settings -> Toggle on the "Enable visitor photo" feature.
Under Visitor -> Device Settings -> select "Printers" at the top menu -> toggle on the "Enable visitor photo" if you would like the visitor to have the photo on the badge.
Once these settings are applied, you can begin using the e-Paper badge by first turning it on by holding the button on the back of the e-Paper badge. The screen will refresh to display the current battery percentage and the MAC address. Ensure that your visitor management tablet has Bluetooth enabled and that's it. You can now go through the process of visitor registration and you will be prompted to select the e-Paper badge to which the filled out information will be displayed.
If you require assistance with the setup, feel free to reach out to support@getjoan.com