---
title: Instructions for Joan users
description: The Joan Workplace app and the MyJoan web portal are here to make managing your workplace easier than ever. This is a brief overview of both.
---
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1. [Help Center](https://support.getjoan.com/knowledge?hsLang=en)
2. [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en)
3. [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)
# Instructions for Joan users
## The Joan Workplace app and the MyJoan web portal are here to make managing your workplace easier than ever.
With Joan, you can:
- Book desks, meeting rooms, parking spots, and shared assets.
- See who’s in the office and when.
- Manage your weekly or monthly work schedule.
- (For admins and office managers) Use **Visitor Management** to streamline and track guest arrivals — [learn more here](https://support.getjoan.com/knowledge/inviting-visitors?hsLang=en).
Joan is designed to be simple and intuitive, whether you’re booking on your phone or in a web browser.
### Get started
You can use Joan on your **phone** or in a **web browser**:
- **Download the Joan Workplace app**:
- [Google Play Store](https://play.google.com/store/apps/details?id=com.visionect.joan.desk)
- [Apple App Store](https://apps.apple.com/us/app/joan-workplace/id1519226753)
- **Access MyJoan on the web**: [https://my.getjoan.com/](https://my.getjoan.com/)
When first logging in, type in your email address (please make sure your administrator has added you to the admin portal). You’ll then receive an activation code in your inbox — enter it into the app or web login page.
### Booking with the Joan Workplace app
1. Open the app and choose what you’d like to book: **Desk, Room, Asset, or Parking**.
2. Select a day and time slot (if applicable) and tap **Pick your \[resource\]**
3\. If multiple buildings or floors are available, select the correct one to view the floor plan.
4\. Pick the resource you want (green = available, red = already booked) and confirm your booking.
On the app’s home screen, you’ll see an overview of all your upcoming reservations.
### Edit or cancel a booking
1. Select the reservation from the home screen.
2. Tap the three dots in the top right corner.
3. Choose to **Edit** (change date, time, location, or resource) or **Cancel**.
*If you click **Edit,** you have the option to change the location, date, and time.*
### Booking with MyJoan (web)
The MyJoan web app gives you a calendar view to plan bookings well in advance and see who will be in the office.
1. **Log in** at [https://my.getjoan.com/](https://my.getjoan.com/).
- Use the one-time magic link login (passwordless), or
- Sign in with Google or Office 365.
2. **Browse bookings** by navigating to **Schedule → Desks / Rooms / Assets / Parking**.
- You can also use the **Floor Plan** view to search for colleagues in real time and see their bookings.
3. **Create a booking** by selecting the resource, date, and time, then confirm.
4. **Delete a booking** by navigating to the reserved resource and clicking **Delete**.
### Visitor Management (admins & office managers only)
Joan also includes a **Visitor Management** feature that allows admins and office managers to welcome and track guests in the workplace. Learn more about setup and usage in the [Visitor Management guide.](https://support.getjoan.com/knowledge/visitor-management-how-to-set-it-up?hsLang=en)
*If you encounter any issues, please contact [support@getjoan.com.](mailto:support@getjoan.com)*
- [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/getting-started?hsLang=en#general-information)
- [Joan Devices](https://support.getjoan.com/knowledge/getting-started?hsLang=en#joan-devices)
- [Room management](https://support.getjoan.com/knowledge/room-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#account-configuration)
- [Room configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#room-configuration)
- [Microsoft 365](https://support.getjoan.com/knowledge/room-management?hsLang=en#microsoft-365)
- [Exchange](https://support.getjoan.com/knowledge/room-management?hsLang=en#exchange)
- [Google](https://support.getjoan.com/knowledge/room-management?hsLang=en#google)
- [iCalendar](https://support.getjoan.com/knowledge/room-management?hsLang=en#icalendar)
- [Using Joan in a shared environment](https://support.getjoan.com/knowledge/room-management?hsLang=en#using-joan-in-a-shared-environment)
- [Buildings](https://support.getjoan.com/knowledge/room-management?hsLang=en#buildings)
- [Interfaces](https://support.getjoan.com/knowledge/room-management?hsLang=en#interfaces)
- [Integrations](https://support.getjoan.com/knowledge/room-management?hsLang=en#integrations)
- [Troubleshooting](https://support.getjoan.com/knowledge/room-management?hsLang=en#troubleshooting)
- [Joan devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#main-content)
- [Device configuration](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-configuration)
- [Device settings in the Joan portal](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-settings-in-the-joan-portal)
- [Custom content](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#custom-content)
- [Using Joan with 3rd party devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#using-joan-with-3rd-party-devices)
- [Mounting your Joan device](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#mounting-your-joan-device)
- [Device troubleshooting](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-troubleshooting)
- [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#account-configuration)
- [Additional Desk booking features](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#additional-desk-booking-features)
- [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)
- [Integrations](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#integrations)
- [Frequently Asked Questions](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#frequently-asked-questions)
- [Visitor Management](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#general-information)
- [Devices](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#devices)
- [How to invite your visitors?](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#how-to-invite-your-visitors)
- [App permissions](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#app-permissions)
- [Workplace Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#main-content)
- [Setting Up Your Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#setting-up-your-digital-signage)
- [Compatible Hardware and Supported Media](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#compatible-hardware-and-supported-media)
- [Using Joan Workplace Digital Signage in Practice](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#using-joan-workplace-digital-signage-in-practice)
- [Mobile application](https://support.getjoan.com/knowledge/mobile-application?hsLang=en)
- [Analytics](https://support.getjoan.com/knowledge/analytics?hsLang=en)
- [Plans & Billing](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#main-content)
- [Subscription plans](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#subscription-plans)
- [Billing information](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#billing-information)
- [Prepaid subscription codes](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#prepaid-subscription-codes)
- [Ordering and shipping](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#ordering-and-shipping)
- [Returns and cancellations](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#returns-and-cancellations)
- [Information for resellers](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#information-for-resellers)
**Support Hours:**
**08:00–24:00 (CET)**
Monday–Friday
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