Joan Portal settings (per device, per building, and global)

There are three levels of settings available in the Joan Portal

These settings allow you to enable/disable certain features as well as adjust settings such as the preferred language, time format, etc.

  • Device-specific settings allow you to enable/disable features and adjust settings for a single device
  • Building-specific settings allow you to enable/disable features and adjust settings for all devices which are connected to rooms in that building
  • Global settings allow you to enable/disable features and adjust settings for all devices and resources connected to your Joan Portal account

In terms of the order of importance, device-specific settings will override both building-specific and global settings, while building-specific settings will only override the global settings. 

If the device- and building-specific settings are not enabled, the global settings are used as the default option.

Breakdown of settings by levels

So, what are the settings that can be adjusted and enabled/disabled? See the table below:

Features

Global 

Per building

Per device

Available for the following subscription plans

Organization settings

 

 

 

 

Custom logo

 
  • Professional
  • Enterprise

Timezone

  • Essentials
  • Professional
  • Enterprise

Time format

 
  • Essentials
  • Professional
  • Enterprise

Language

 
  • Essentials
  • Professional
  • Enterprise

Office hours

 
  • Essentials
  • Professional
  • Enterprise

Warm Welcome email

 
  • Essentials
  • Professional
  • Enterprise

Device settings

Meet now

(named "Book now" on Joan 6 Pro)

 

  • Essentials
  • Professional
  • Enterprise

Meet later

 

 

  • Essentials
  • Professional
  • Enterprise

Cancel meetings

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Check into meetings

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Show meeting subject

  • Essentials
  • Professional
  • Enterprise

Show meeting organizer

  • Essentials
  • Professional
  • Enterprise

Show tentative meetings

  • Essentials
  • Professional
  • Enterprise

Enable touch

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Play sound on touch

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Show charging screen

  • Essentials
  • Professional
  • Enterprise

Show “No Wi-Fi” screen

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Custom button

(Available only for Joan 6)

 

  • Professional
  • Enterprise

Cleaning button

(Available only for Joan 6)

 ✓

✓ 

✓ 

  • Essentials
  • Professional
  • Enterprise