MyJoan settings - per device, per building, and global

In the MyJoan account, you can edit your settings based on the level of optimization you require.

There are three levels of settings available in the MyJoan

These settings allow you to enable/disable certain features as well as adjust settings such as the preferred language, time format, etc.

  • Device-specific settings allow you to enable/disable features and adjust settings for a single device
  • Building-specific settings allow you to enable/disable features and adjust settings for all devices which are connected to rooms in that building
  • Global settings allow you to enable/disable features and adjust settings for all devices and resources connected to your MyJoan account

In terms of the order of importance, device-specific settings will override both building-specific and global settings, while building-specific settings will only override the global settings. 

If the device- and building-specific settings are not enabled, the global settings are used as the default option.

Breakdown of settings by levels

So, what are the settings that can be adjusted and enabled/disabled? See the table below:

Features

Global 

Per building

Per device

Available for the following subscription plans

Organization settings

 

 

 

 

Custom logo

 
  • Professional
  • Enterprise

Timezone

  • Essentials
  • Professional
  • Enterprise

Time format

 
  • Essentials
  • Professional
  • Enterprise

Language

 
  • Essentials
  • Professional
  • Enterprise

Office hours

 
  • Essentials
  • Professional
  • Enterprise

Device settings

Meet now

(named "Book now" on Joan 6 Pro)

 

  • Essentials
  • Professional
  • Enterprise

Meet later

 

 

  • Essentials
  • Professional
  • Enterprise

Cancel meetings

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Check into meetings

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Show meeting subject

  • Essentials
  • Professional
  • Enterprise

Show meeting organizer

  • Essentials
  • Professional
  • Enterprise

Show tentative meetings

  • Essentials
  • Professional
  • Enterprise

Enable touch

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Play sound on touch

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Show charging screen

  • Essentials
  • Professional
  • Enterprise

Show “No Wi-Fi” screen

(Available only for Joan 6)

  • Essentials
  • Professional
  • Enterprise

Custom button

(Available only for Joan 6)

 

  • Professional
  • Enterprise

Cleaning button

(Available only for Joan 6)

 ✓

✓ 

✓ 

  • Essentials
  • Professional
  • Enterprise
     

If you encounter any issues, please contact support@getjoan.com.