---
title: What Is Joan Workplace Digital Signage
description: Joan Workplace Digital Signage is a Content Management System (CMS) for managing signage content on Joan e-paper and compatible LCD displays.
---

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1. [Help Center](https://support.getjoan.com/knowledge?hsLang=en)
2. [Workplace Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en)
3. [Setting Up Your Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#setting-up-your-digital-signage)

# What Is Joan Workplace Digital Signage

## Joan Workplace Digital Signage is a hybrid Content Management System (CMS) for managing signage content on Joan e-paper and LCD displays.

### Technical requirements

- Stable internet connectivity
- Enabled access to the CMS
  
    - To gain access please enable digital signage solution in the Joan portal, and wait for the email confirmation to receive your personal tenant URL and login credentials
- Any supported display device, also known as a **Player,** to display content.

### Supported displays

- Joan e-paper displays: Supported natively.
- Digital signage and other LCD displays: Supported via software apps or external players.

### How to connect the CMS to your display

- Sign in to the CMS using your tenant URL and login credentials.
- On your first visit you will need to complete your user profile.

The pairing process varies depending on your display type

Note: Displays are referred to as *Players* within the CMS.

- **Joan e-paper displays**: Configure the network via [Joan configurator app](https://support.getjoan.com/knowledge/how-to-configure-joan-devices?hsLang=en), and make sure to enter ***cms-1.dk.visionect.com*** for server. Then wait for the PIN, and register it in the CMS.
- **LG and Samsung digital signage displays**: Please follow instructions for [LG](https://support.getjoan.com/knowledge/lg-digital-signage-displays-with-webos?hsLang=en) and [Samsung](https://support.getjoan.com/knowledge/samsung-digital-signage-displays-tizen-os?hsLang=en).
- **Any other display**: Please follow the [instructions](https://support.getjoan.com/migration/knowledge/setting-up-joan-cms-digital-signage-player?hsLang=en) to install our player OS on a compatible device.

Note: After pairing a Joan device, it is mandatory to assign it to a player group. This will cause the playlist to assign the e-paper specific features to any playlist linked to this group.

### Working with content

First, you organize your content into playlists and then schedule those playlists to players. Playlists consist of pages that you can create with the built-in graphics editor, start from templates, upload your own files, or combine all of these options. Pages have defined durations. When a playlist is done it needs to be published to be available for scheduling.

Please refer to [this article](https://support.getjoan.com/migrated/knowledge/supported-media-joan-workplace-digital-signage?hsLang=en) for supported media formats. All media is saved in a media library with virtually unlimited storage.

A playlist can be scheduled to a player with many flexible timing, recurrence and other rules. Zone layouts can be used to combine multiple playlists on one screen if needed (LCD only). Once a playlist is scheduled it will sync to its players and start playing.

### Everything in one platform

Joan WDS is a flexible, hybrid CMS that supports both Joan e-paper displays and most LCD screens. While it automatically handles the added complexity in the background, it also provides dedicated controls when needed. For example, a playlist will switch to e-paper mode as soon as it’s assigned to a player group with Joan displays, but you can also enable this manually at any time in the playlist settings.

Additionally, Joan WDS includes premium CMS capabilities such as role-based security, unlimited users, players, and media storage, comprehensive auditing and proof-of-play reporting, and extensive integration options.

### **Support**

For detailed help, consult the [manual](https://docs.visionect.com/PlaceAndPlayCMS/index.html) which is also accessible in the CMS.

If you run into issues, please contact **support@getjoan.com**

 

- [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en#main-content)

    - [General information](https://support.getjoan.com/knowledge/getting-started?hsLang=en#general-information)
    - [Joan Devices](https://support.getjoan.com/knowledge/getting-started?hsLang=en#joan-devices)
- [Room management](https://support.getjoan.com/knowledge/room-management?hsLang=en#main-content)

    - [Account configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#account-configuration)
    - [Room configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#room-configuration)
    - [Microsoft 365](https://support.getjoan.com/knowledge/room-management?hsLang=en#microsoft-365)
    - [Exchange](https://support.getjoan.com/knowledge/room-management?hsLang=en#exchange)
    - [Google](https://support.getjoan.com/knowledge/room-management?hsLang=en#google)
    - [iCalendar](https://support.getjoan.com/knowledge/room-management?hsLang=en#icalendar)
    - [Using Joan in a shared environment](https://support.getjoan.com/knowledge/room-management?hsLang=en#using-joan-in-a-shared-environment)
    - [Buildings](https://support.getjoan.com/knowledge/room-management?hsLang=en#buildings)
    - [Interfaces](https://support.getjoan.com/knowledge/room-management?hsLang=en#interfaces)
    - [Integrations](https://support.getjoan.com/knowledge/room-management?hsLang=en#integrations)
    - [Troubleshooting](https://support.getjoan.com/knowledge/room-management?hsLang=en#troubleshooting)
- [Joan devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#main-content)

    - [Device configuration](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-configuration)
    - [Device settings in the Joan portal](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-settings-in-the-joan-portal)
    - [Custom content](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#custom-content)
    - [Using Joan with 3rd party devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#using-joan-with-3rd-party-devices)
    - [Mounting your Joan device](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#mounting-your-joan-device)
    - [Device troubleshooting](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-troubleshooting)
- [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#main-content)

    - [Account configuration](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#account-configuration)
    - [Additional Desk booking features](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#additional-desk-booking-features)
    - [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)
    - [Integrations](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#integrations)
    - [Frequently Asked Questions](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#frequently-asked-questions)
- [Visitor Management](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#main-content)

    - [General information](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#general-information)
    - [Devices](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#devices)
    - [How to invite your visitors?](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#how-to-invite-your-visitors)
    - [App permissions](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#app-permissions)
- [Workplace Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#main-content)

    - [Setting Up Your Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#setting-up-your-digital-signage)
    - [Compatible Hardware and Supported Media](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#compatible-hardware-and-supported-media)
    - [Using Joan Workplace Digital Signage in Practice](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#using-joan-workplace-digital-signage-in-practice)
- [Mobile application](https://support.getjoan.com/knowledge/mobile-application?hsLang=en)
- [Analytics](https://support.getjoan.com/knowledge/analytics?hsLang=en)
- [Plans & Billing](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#main-content)

    - [Subscription plans](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#subscription-plans)
    - [Billing information](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#billing-information)
    - [Prepaid subscription codes](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#prepaid-subscription-codes)
    - [Ordering and shipping](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#ordering-and-shipping)
    - [Returns and cancellations](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#returns-and-cancellations)
    - [Information for resellers](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#information-for-resellers)

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Monday–Friday 

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