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Joan Workplace Digital Signage Overview

Joan Workplace Digital Signage is a Content Management System (CMS) for managing signage content on Joan e-paper and compatible LCD displays.

Technical requirements

  • Stable internet connectivity

  • Enabled access to the CMS

    • To gain access please enable digital signage solution in the Joan portal, and wait for the email confirmation to receive your personal tenant URL and login credentials

  • Any supported display device, also known as a Player, to display content.

Supported displays

  • Joan e-paper displays: Supported natively for seamless integration.
  • LG digital signage displays (webOS-based): Compatible via the dedicated player app.
  • Samsung digital signage displays (Tizen-based): Supported through the player app.
  • ProDVX displays with Intel SoC: Operate with the Linux-based player image.
  • Other LCD displays with a connected PC: Supported using the Linux-based player image.

How to connect the CMS to your display

  • Sign in to the CMS using your credentials.
  • On your first visit, please complete your user profile setup.

The pairing process varies depending on your display type

(referred to as a Player within the CMS).

Note: Displays are referred to as Players within the CMS.

  • Joan e-paper displays: Configure the network via Joan configurator app, wait for the PIN, and register it in the CMS.
  • LG and Samsung digital signage displays: Please follow instructions for LG and Samsung.
  • Any other display: Please follow the instructions to install our player OS on a compatible device.

Note: After pairing any Joan device, it is mandatory to assign it to a player group. This will cause the playlist to assign the e-paper specific features to any playlist linked to this group.

How to display content

Create a playlist by navigating to Content → Playlists and selecting Create in the top menu. Name it, set default settings, make sure to assign the right player group, set user permissions, and content apps.

To add content browse the Library and drag anything to playlist timeline, or drag any supported media from your desktop to playlist timeline. For more advanced layouts select Create in the playlist timeline, and a graphic design tool will open.
When you are done make sure to publish the playlist.

Now go to Content → Scheduling and a timetable will open. First, in the left panel select a player. Then drag any playlist from the right panel to the timetable view. In the popup set date, time, and recurrence, then select Confirm.

With this the content will begin to sync in the background, and after a few minutes it should show up on your display.

Support

For detailed help, consult the manual which is also accessible in the CMS.

If you run into issues, please contact support@getjoan.com