Enhance the user experience with our “QR Code and NFC booking” feature, enabling a simpler way for users to manage their reservations.
The QR Code and NFC Booking feature is enabled by default and streamlines the entire desk booking and check-in experience. Users can now simply scan the QR code or NFC tag on any desk to instantly make, modify, or confirm bookings through the Joan mobile app. This feature provides a flexible, user-friendly booking process that can adapt based on desk availability and current booking status.
The QR Code and NFC Booking feature supports additional actions based on the availability and status of the desk being scanned:
1. Scanning the QR Code or NFC tag of a Free Desk
- Users can easily book a free desk for immediate use. When scanning, the booking time is automatically set to start from the current time.
- The end time of the booking can be defined by the user to suit their needs.
2. Scanning the QR Code or NFC tag of a Desk Already Booked by Another User
- If a user attempts to check in or book a desk that is already occupied or booked, the system will suggest nearby desks available for booking, enabling users to find an alternative location quickly
3. Scanning the QR Code or NFC tag of the Wrong Desk
- If a user scans the QR code of a desk other than the one they have reserved, the system will inform them by displaying the correct desk number they originally booked, providing a clear reminder and preventing check-in errors.
How to enable Local check-in only
1. Log in to my.getjoan.com with your admin account
2. Navigate to Settings -> Desks -> General settings
3. Enable Local check-in only
By enabling this option, users must scan the QR code or NFC tag on their reserved desk to check-in.
How to get the QR code
1. Log in to my.getjoan.com with your admin account
2. Navigate to Settings --> Desks --> Layout
3. Select a desk and click on EDIT DESK.
4. Click on GET QR CODE. This will download the QR code, which you can then print and place on the designated desk.
How to get the link for NFC tag
1. Log in to my.getjoan.com with your admin account
2. Navigate to Settings --> Desks --> Layout
3. Select a desk and click on EDIT DESK.
4. Click on COPY LINK. This will copy the link to your dashboard, which you can use to set up the NFC tag with the supported application
If you encounter any issues during the steps above, please contact us at support@getjoan.com.