---
title: Subscription management via reseller
description: If you buy and use our services through a Joan reseller, it's recommended to make sure your MyJoan account is set up correctly for a seamless experience.
---
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1. [Help Center](https://support.getjoan.com/knowledge?hsLang=en)
2. [Plans & Billing](https://support.getjoan.com/knowledge/plans-billing?hsLang=en)
3. [Information for resellers](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#information-for-resellers)
# Subscription management via reseller
## If you buy and use our services through a Joan reseller, it's recommended to make sure your MyJoan account is set up correctly for a seamless experience.
To input your reseller details, please follow the instructions below:
1. Log in to [my.getjoan.com](http://my.getjoan.com) with your admin credentials
2. Navigate to **Settings** and click **Plans & Billing** in the left-hand menu
3. Scroll down to **"Reseller information"**
4. Click on **"Add reseller info"** or **"Edit reseller info"** and update the mandatory details
Your reseller will generally provide you with the code, and you will be able to conveniently claim it on the "[Plans & Billing](https://portal.getjoan.com/settings/subscriptions/)" page, as explained [here.](https://support.getjoan.com/knowledge/how-to-redeem-your-prepaid-subscription-code?hsLang=en)
- [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/getting-started?hsLang=en#general-information)
- [Joan Devices](https://support.getjoan.com/knowledge/getting-started?hsLang=en#joan-devices)
- [Room management](https://support.getjoan.com/knowledge/room-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#account-configuration)
- [Room configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#room-configuration)
- [Microsoft 365](https://support.getjoan.com/knowledge/room-management?hsLang=en#microsoft-365)
- [Exchange](https://support.getjoan.com/knowledge/room-management?hsLang=en#exchange)
- [Google](https://support.getjoan.com/knowledge/room-management?hsLang=en#google)
- [iCalendar](https://support.getjoan.com/knowledge/room-management?hsLang=en#icalendar)
- [Using Joan in a shared environment](https://support.getjoan.com/knowledge/room-management?hsLang=en#using-joan-in-a-shared-environment)
- [Buildings](https://support.getjoan.com/knowledge/room-management?hsLang=en#buildings)
- [Interfaces](https://support.getjoan.com/knowledge/room-management?hsLang=en#interfaces)
- [Integrations](https://support.getjoan.com/knowledge/room-management?hsLang=en#integrations)
- [Troubleshooting](https://support.getjoan.com/knowledge/room-management?hsLang=en#troubleshooting)
- [Joan devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#main-content)
- [Device configuration](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-configuration)
- [Device settings in the Joan portal](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-settings-in-the-joan-portal)
- [Custom content](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#custom-content)
- [Using Joan with 3rd party devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#using-joan-with-3rd-party-devices)
- [Mounting your Joan device](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#mounting-your-joan-device)
- [Device troubleshooting](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-troubleshooting)
- [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#account-configuration)
- [Additional Desk booking features](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#additional-desk-booking-features)
- [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)
- [Integrations](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#integrations)
- [Frequently Asked Questions](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#frequently-asked-questions)
- [Visitor Management](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#general-information)
- [Devices](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#devices)
- [How to invite your visitors?](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#how-to-invite-your-visitors)
- [App permissions](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#app-permissions)
- [Workplace Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#main-content)
- [Setting Up Your Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#setting-up-your-digital-signage)
- [Compatible Hardware and Supported Media](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#compatible-hardware-and-supported-media)
- [Using Joan Workplace Digital Signage in Practice](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#using-joan-workplace-digital-signage-in-practice)
- [Mobile application](https://support.getjoan.com/knowledge/mobile-application?hsLang=en)
- [Analytics](https://support.getjoan.com/knowledge/analytics?hsLang=en)
- [Plans & Billing](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#main-content)
- [Subscription plans](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#subscription-plans)
- [Billing information](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#billing-information)
- [Prepaid subscription codes](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#prepaid-subscription-codes)
- [Ordering and shipping](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#ordering-and-shipping)
- [Returns and cancellations](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#returns-and-cancellations)
- [Information for resellers](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#information-for-resellers)
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