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Google Workspace access rights

To pair Joan with Google Workspace, you have to grant Joan the right to manage your Google calendar. You can achieve this by sharing a room calendar with Joan.

    To allow Joan access to your calendar, you can share the room calendar in question with a user account on Google, which you will then pair with Joan in the MyJoan portal. This account can either be an existing Google user or a service account you have set up especially for Joan (e.g. joan@yourdomain.com).

    Sharing a Google Room Resource Calendar with a Service Account

    Due to the read/write permissions Joan needs, it is essential to grant appropriate access to the service account designated for your MyJoan. This guide outlines the process of sharing a room resource calendar with the necessary permissions.

    1. Accessing the Room Resource Calendar

    • Navigate to calendar.google.com and ensure you are logged in with a Global Administrator account.

    • Locate the desired room resource calendar under the "Other calendars" section on the left-hand menu.

    • If the room resource is not visible, hover over the + icon next to "Other calendars" and select Browse resources.

      Screenshot 2025-07-03 at 12.24.11 PM
    • Check the box next to the desired resource to add it to your calendar view.

      Screenshot 2025-07-03 at 12.24.30 PM

    2. Configuring Sharing Permissions

    • Once the room calendar is visible on your main calendar page, hover over its name and click the three dots that appear.

    • Select Settings and sharing from the menu.

      1-step-1
    • In the settings menu, scroll down to the Shared with section and click Add people and groups.

      Screenshot 2025-07-03 at 12.19.27 PM
    • Enter the email address of your designated service account.

    • Under the "Permissions" dropdown, select Make changes and manage sharing.

      2-step
    • Click Send to finalize the sharing settings.

    Your MyJoan account will now have the necessary permissions to manage the room resource calendar.

     

    If you encounter any issues, please contact support@getjoan.com.