How can we help?
Joanbot- the Joan Microsoft Teams bot
Subscription plans
Joan mobile app
Product overview
- ★ Which calendars does Joan support?
- Joan on tablets
- Custom content interface on Joan devices
- Where to find the serial number of a Joan device?
- Joan Functionalities
- Joan on displays
Joan's features
- How to connect Joan to a tablet
- Joan analytics - weekly analytics report
- How to create a custom content interface
- How to remove a custom content interface from a device
- How to display custom content on a Joan device
- How to add a custom description to your Joan 13
Hosting
- In the cloud hosting
- How to change the default URL
- How to install the Visionect Software Suite without the VM
- How to deploy Joan on an on-premises server
- System requirements for on-premises servers
- On-premises hosting
Joan Configurator
Joanbot - the Joan Slack bot
Joanbot - the Joan Webex Teams bot
Alexa integration with Joan
Fixing Joan in place
Wi-Fi
Joan Portal
- What is the Joan Portal
- How to update your billing information
- How to add a room resource to your Joan Portal
- Joan Labs
- How to change the timezone and time format
- Plans & Billing settings
Office 365
- Office 365 - German Edition (office365.de)
- Joan portal and Office 365 MFA support
- How to create a Room resource in Office 365
- Office 365 access rights - Delegated user
- Preparing Office 365 and connecting it with Joan
- Office 365 access rights - Global Admin User
G Suite
- Connect Joan with a free Google email account
- Type of Google calendar supported
- How do I set up room resource calendars in G Suite (Google Apps)?
- Preparing Google G Suite (Google Apps) and connecting it with Joan
- G Suite (Google Apps) access rights
- Security and data protection in G Suite (Google Apps)
Microsoft Exchange 2010, 2013, 2016 (Outlook)
- Preparing Microsoft Exchange 2010, 2013, 2016 (Outlook) and connecting it with Joan
- Security and data protection in Microsoft Exchange 2010, 2013, 2016 (Outlook)
- Microsoft Exchange 2010, 2013, 2016 (Outlook) access rights
- Joan’s permissions in Exchange 2010, 2013, 2016 (Outlook)
- Changing your Exchange password
iCalendar
CollegeNET 25Live
Billing FAQ
On-premises hosting
- Error messages on devices connected to an on-premises server
- How to minimize ghosting for on-premises hosted devices
- Network configuration for the virtual machine
- How to change the Docker-compose default IP address?
- How to change the Docker default subnet IP address
- How to upgrade the firmware of your Joan device(s)
Misc
- Joan Configurator is not recognizing my Joan device
- Why does my card keep getting declined?
- Joan Configurator does not start on Ubuntu 18.04 LTS
- “Could not pair device on this server” notification message
- “Please visit your Joan Portal to resolve this issue!” notification message
- Error notification messages that may appear on your Joan devices