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Joan devices
Getting started
General information
Joan Devices
Room management
Account configuration
Room configuration
Office 365
Exchange
Google
iCalendar
Using Joan in a shared environment
Buildings
Interfaces
Integrations
Troubleshooting
Joan devices
Device configuration
Device settings in the Joan portal
Custom content
Using Joan with 3rd party devices
Mounting your Joan device
Device troubleshooting
Workplace management
Account configuration
Additional Desk booking features
Users
Visitor Management
General information
Devices
How to invite your visitors?
App permissions
Mobile application
Analytics
Plans & Billing
Subscription plans
Billing information
Prepaid subscription codes
Ordering and shipping
Returns and cancellations
Information for resellers
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Help Center
Joan devices
Getting started
General information
Joan Devices
Room management
Account configuration
Room configuration
Office 365
Exchange
Google
iCalendar
Using Joan in a shared environment
Buildings
Interfaces
Integrations
Troubleshooting
Joan devices
Device configuration
Device settings in the Joan portal
Custom content
Using Joan with 3rd party devices
Mounting your Joan device
Device troubleshooting
Workplace management
Account configuration
Additional Desk booking features
Users
Visitor Management
General information
Devices
How to invite your visitors?
App permissions
Mobile application
Analytics
Plans & Billing
Subscription plans
Billing information
Prepaid subscription codes
Ordering and shipping
Returns and cancellations
Information for resellers
Joan devices
Joan Home - Sunset
Enhancing signal strength and battery performance
The new interface for Joan 6
Boost Your Joan Device Battery Life by Adjusting Wi-Fi Channel Settings
Device configuration
How to configure Joan devices with mobile application
What is the Joan Configurator?
Download Joan Configurator for Desktop
Wi-Fi network requirements for Joan devices
Joan's Wi-Fi
How to connect a Joan device to Wi-Fi?
Can I connect Joan devices to a mobile hotspot?
How to connect a Joan device to an Enterprise Wi-Fi Encrypted (WPA2-EAP) network
How to set a static IP to a Joan device
In the cloud hosting
How to connect a device to the server?
How to protect device settings with a password
How to add a device to the MyJoan account
How to remove a device from MyJoan account
How to configure the Smart Magnet for Joan 6 Pro
On-premise virtual machine sunset
See more
Device settings in the Joan portal
Device settings (global)
Device-specific settings
Set the meeting room you want to pair with your Joan device
How to change the functionality of a Joan device
How to change Joan's language?
“Meet now” and “Meet later” features
Book later - Joan 6 Pro
How to cancel a meeting on a Joan 6 device
"Timetable" feature
How to show/hide meetings marked as "tentative"
How to show/hide the meeting subject and organizer on your Joan devices
How to turn on/off the touch screen on Joan 6 devices
How to enable or disable the battery charging screen on your Joan device
How to enable or disable the “No Wi-Fi” screen
How to enable or disable checking into meetings?
How to add a custom description to your Joan 13?
Custom button on a Joan device
Cleaning button on Joan 6 devices
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Custom content
Custom content interface on Joan devices
How to create a custom content interface
How to display custom content on a Joan device
How to remove a custom content interface from a device
Using Joan with 3rd party devices
How to connect Joan to a tablet
Joan on tablets
Joan on displays
Mounting your Joan device
How to mount a Joan device to a wall or door
Alternative mounting options for Joan devices
How to remove the magnetic mount from a wall
Device troubleshooting
Error notification messages that may appear on your Joan devices
Wi-Fi Error Codes
My Joan device keeps disconnecting/will not connect to the Wi-Fi network
Joan Configurator is not recognizing my Joan device
How to acquire the device's log file?
How to acquire the device's log file using the Joan Configurator mobile app?
“Pairing error” notification message
“Please visit MyJoan account to resolve this issue!” notification message
My Joan device is no longer responding
How to reduce the battery consumption of your Joan device
How to reboot a Joan device?
The device’s pairing PIN code is not showing
Where to find the serial number of a Joan device?
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