How to connect a device to a VSS server?

Aside from connecting to your Wi-Fi network, each Joan device needs to connect to a Visionect Software Suite (VSS) server in order to operate and interact with your calendar.

There are two hosting options for this server:

• In the cloud
• On-premises

Availability of these depends on your subscription plan. To learn more about hosting, click here.

Users under the basic subscription plan can only connect to an on-premises server, meaning that they will have to host their own server. For information on how to do that, please click here.

However, users under the Standard and Premium plans can decide between hosting their own VSS server or opting for a fully managed infrastructure and connecting to one of our own servers in the cloud.

Cloud server

*Available only with Standard and Premium subscription plans

At the moment, the VSS servers are available in the following locations worldwide:

• Brussels, Belgium (Europe) x2
• Oregon, United States of America (West US)
• South Carolina, United States of America (East US) x2
• Hong Kong (Asia)

By default, the nearest server to you will be chosen. However, you may select a different location of the server, but this might result in some decrease in performance.

You can change the selected server by following these steps:

1. Run the Joan Configurator
   • If you are using Windows or macOS, simply run the file. 
   • If you are using Linux, follow these steps:
     • Open the Terminal
     • Navigate to the destination folder where you downloaded the file. For example
       

       cd Downloads

   • Run the Joan Configurator as a superuser with the following command
     

     sudo ./JoanConfigurator_linux

2. Connect the Joan device to your computer with the provided Micro USB cable
3. Once connected, click the “Configure” button in the bottom-right corner of the window
4. Click “More options”
5. Under the “JOAN HOSTING” section, select your desired server
6. Click “Save”

On-premises server

*Available with the Basic, Standard, and Premium subscription plans.

If you opted to host your own VSS server instead, the connection process is very similar to connecting to a Cloud server.

1. Run the Joan Configurator
• If you are using Windows or macOS, simply run the file. 
• If you are using Linux, follow these steps:
  • Open the Terminal
  • Navigate to the destination folder where you downloaded the file. For example
    

    cd Downloads

• Run the Joan Configurator as a superuser with the following command
  

  sudo ./JoanConfigurator_linux

2. Connect the Joan device to your computer with the provided Micro USB cable
3. Once connected, click the “Configure” button in the bottom-right corner of the window
4. Click “More options”
5. Under the “JOAN HOSTING” section, select your “On-premises hosting”
6. Enter the IP address of your on-premises server
7. Click “Save”

And that’s it!

For more information about on-premises servers, please click here.