How to connect a device to the server?

Aside from connecting to your Wi-Fi network, each Joan device needs to connect to a Visionect Software Suite (VSS) server in order to operate and interact with your calendar.

There are two hosting options for this server:

• In the cloud
• On-premises

Cloud server

At the moment, the VSS servers are available in the following locations worldwide:

• Brussels, Belgium (Europe) x2
• Oregon, United States of America (West US)
• South Carolina, United States of America (East US) x2
• Hong Kong (Asia)

By default, the nearest server to you will be chosen. However, you may select a different location of the server, but this might result in some decrease in performance.

You can change the selected server by following these steps:

1. Run the Joan Configurator
   • If you are using Windows or macOS, simply run the file. 
   • If you are using Linux, follow these steps:
     • Open the Terminal
     • Navigate to the destination folder where you downloaded the file. For example
       

       cd Downloads

   • Run the Joan Configurator as a superuser with the following command
     

     sudo ./JoanConfigurator_linux

2. Connect the Joan device to your computer with the provided Micro USB cable
3. Once connected, click the “Configure” button in the bottom-right corner of the window
4. Click “More options”
5. Under the “JOAN HOSTING” section, select your desired server
6. Click “Save”

On-premises server

If you opted to host your own VSS server instead, the connection process is very similar to connecting to a Cloud server.

1. Run the Joan Configurator
• If you are using Windows or macOS, simply run the file. 
• If you are using Linux, follow these steps:
  • Open the Terminal
  • Navigate to the destination folder where you downloaded the file. For example
    

    cd Downloads

• Run the Joan Configurator as a superuser with the following command
  

  sudo ./JoanConfigurator_linux

2. Connect the Joan device to your computer with the provided Micro USB cable
3. Once connected, click the “Configure” button in the bottom-right corner of the window
4. Click “More options”
5. Under the “JOAN HOSTING” section, select your “On-premises hosting”
6. Enter the IP address of your on-premises server
7. Click “Save”

And that’s it!

For more information about on-premises servers, please click here.