Joan analytics

Joan Analytics allows you to track room bookings, desk utilization, and visitor management to optimize workplace efficiency.

To start using Analytics, follow these steps to activate Analytics in Joan:

1. Log in to your Joan account.
2. Click on the Settings tab in the top navigation menu.
3. In the left-hand menu, scroll down and click Joan Labs. This section contains experimental features that you can enable.
4. Look for the "Analytics" option in the list.
5. Toggle the switch ON to activate it.
6. The system will automatically apply the changes, and you should now see Analytics as a menu option.
7. Click on Analytics in the navigation bar to explore detailed insights on room usage, desk occupancy, and visitor management. 
8. You can download the reports in the PDF format, by clicking on the “Export as PDF” link on the right side of the section name.
9.  Note: Analytics data will be available starting the next day after activation.

What You Can See in Joan Analytics

Once Analytics is enabled, you will have access to three main sections - Room booking analytics, Desk & Asset Booking Analytics and Visitor Management Analytics.

1. Room Booking Analytics

Track meeting room usage with detailed metrics on occupancy, booking frequency, and scheduling trends.

• Total time spent on meetings – Displays the total duration of meetings held within a selected time range and at a selected location. It refers to the total duration of all checked-in meetings. Ghost meetings are excluded from this data.
• Percentage of planned meetings – This data includes all meetings booked via your calendar. Ad-hoc/on-the-spot meetings booked from the device(s) are excluded.
• Total number of meetings – Counts the total number of booked meetings in this period. This data includes checked-in meetings as well as ghost meetings.
• Total number of unattended meetings – Total number of booked meetings that were not checked in.

2. Desk & Asset Booking Analytics

Understand how desks and office assets are utilized to optimize workplace efficiency.

• Number of users – Shows how many users are added, and have access to desk booking.
• Number of active users – Displays how many users booked a desk at least once.
• Number of departments – Tracks how many different departments are booking desks.
• Average desk occupancy – Displays the percentage of workdays in the defined period where a desk was booked on average.

3. Visitor Management Analytics

Track visitor activity, including guest traffic, invitations, and trends in workplace visits.

• Number of visitors – Displays the total number of guests who checked in.
• Average number of daily visitors – Shows how many visitors are entering the office per day.
• Number of invites – Displays the total count of visitor invitations sent within a specific period, at the selected location. This helps monitor the frequency of invite generation and provides insights into event planning.
• Number of ad-hoc visitors – Represents the total number of ad-hoc visitors over a selected period, at the selected location. It tracks unscheduled visits, helping identify unplanned guest traffic.