Joan Analytics allows you to track room bookings, desk utilization, and visitor management to optimize workplace efficiency.
To start using Analytics, follow these steps to activate Analytics in Joan:
- Log in to your Joan account.
- Click on the Settings tab in the top navigation menu.
- In the left-hand menu, scroll down and click Joan Labs. This section contains experimental features that you can enable.
- Look for the "Analytics" option in the list.
- Toggle the switch ON to activate it.
- The system will automatically apply the changes, and you should now see Analytics as a menu option.
- Click on Analytics in the navigation bar to explore detailed insights on room usage, desk occupancy, and visitor management.
- You can download the reports in the PDF format, by clicking on the “Export as PDF” link on the right side of the section name.
- Note: Analytics data will be available starting the next day after activation.
What You Can See in Joan Analytics
Once Analytics is enabled, you will have access to three main sections - Room booking analytics, Desk & Asset Booking Analytics and Visitor Management Analytics.
1. Room Booking Analytics
Track meeting room usage with detailed metrics on occupancy, booking frequency, and scheduling trends.
- Total time spent on meetings – Displays the total duration of meetings held within a selected time range and at a selected location. It refers to the total duration of all checked-in meetings. Ghost meetings are excluded from this data.
- Percentage of planned meetings – This data includes all meetings booked via your calendar. Ad-hoc/on-the-spot meetings booked from the device(s) are excluded.
- Total number of meetings – Counts the total number of booked meetings in this period. This data includes checked-in meetings as well as ghost meetings.
- Total number of unattended meetings – Total number of booked meetings that were not checked in.
2. Desk & Asset Booking Analytics
Understand how desks and office assets are utilized to optimize workplace efficiency.
- Number of users – Shows how many users are added, and have access to desk booking.
- Number of active users – Displays how many users booked a desk at least once.
- Number of departments – Tracks how many different departments are booking desks.
- Average desk occupancy – Displays the percentage of workdays in the defined period where a desk was booked on average.
3. Visitor Management Analytics
Track visitor activity, including guest traffic, invitations, and trends in workplace visits.
- Number of visitors – Displays the total number of guests who checked in.
- Average number of daily visitors – Shows how many visitors are entering the office per day.
- Number of invites – Displays the total count of visitor invitations sent within a specific period, at the selected location. This helps monitor the frequency of invite generation and provides insights into event planning.
- Number of ad-hoc visitors – Represents the total number of ad-hoc visitors over a selected period, at the selected location. It tracks unscheduled visits, helping identify unplanned guest traffic.