- Help Center
- Joan devices
- Device configuration
Can I connect Joan devices to a mobile hotspot?
Yes, it is possible to connect our Joan devices to a mobile hotspot, and even though there have been many improvements in the performance and stability of mobile hotspots, they are not recommended as a Wi-Fi network option for the Joan system.
Joan devices are thin clients and require a stable connection with a server to operate to their full capabilities. If the Wi-Fi connection between the Joan devices and server is unstable, it will greatly impact their interaction speed, battery life, system stability, and more.
In order to ensure flawless operation and to achieve long battery life, please read this article to learn more about Joan's Wi-Fi properties as well as what are the optimal Wi-Fi network settings for the Joan system.