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      How to connect a device to the server?

      Aside from connecting to your Wi-Fi network, each Joan device needs to connect to a Visionect Software Suite (VSS) server in order to operate and interact with your calendar.

      There are two hosting options for this server:

      Cloud server

      At the moment, the VSS servers are available in the following locations worldwide:

      • Brussels, Belgium (Europe) x2
      • Oregon, United States of America (West US)
      • South Carolina, United States of America (East US) x2
      • Hong Kong (Asia)

      By default, the nearest server to you will be chosen. However, you may select a different location of the server, but this might result in some decrease in performance.

      You can change the selected server by following these steps:

      1. Run the Joan Configurator
          • If you are using Windows or macOS, simply run the file. 
          • If you are using Linux, follow these steps:
            • Open the Terminal
            • Navigate to the destination folder where you downloaded the file. For example
              cd Downloads
            • Run the Joan Configurator as a superuser with the following command
              sudo ./JoanConfigurator_linux
      1. Connect the Joan device to your computer with the provided Micro USB cable
      2. Once connected, click the “Configure” button in the bottom-right corner of the window
      3. Click “More options”
      4. Under the “JOAN HOSTING” section, select your desired server
      5. Click “Save”

      Example:

      connecting_joan_to_cloud

      On-premises server

      If you opted to host your own VSS server instead, the connection process is very similar to connecting to a Cloud server.

      1. Run the Joan Configurator
        • If you are using Windows or macOS, simply run the file. 
        • If you are using Linux, follow these steps:
          • Open the Terminal
          • Navigate to the destination folder where you downloaded the file. For example
            cd Downloads
          • Run the Joan Configurator as a superuser with the following command
            sudo ./JoanConfigurator_linux
      1. Connect the Joan device to your computer with the provided Micro USB cable
      2. Once connected, click the “Configure” button in the bottom-right corner of the window
      3. Click “More options”
      4. Under the “JOAN HOSTING” section, select your “On-premises hosting”
      5. Enter the IP address of your on-premises server
      6. Click “Save”

      Example:

      connecting_joan_to_on-prem

      And that’s it!

      For more information about on-premises servers, please click here.