How to connect a device to the server?

Aside from connecting to your Wi-Fi network, each Joan device needs to connect to a Visionect Software Suite (VSS) server in order to operate and interact with your calendar.

There are two hosting options for this server:

Cloud server

At the moment, the VSS servers are available in the following locations worldwide:

  • Brussels, Belgium (Europe) x2
  • Oregon, United States of America (West US)
  • South Carolina, United States of America (East US) x2
  • Hong Kong (Asia)

By default, the nearest server to you will be chosen. However, you may select a different location of the server, but this might result in some decrease in performance.

You can change the selected server by following these steps:

  1. Run the Joan Configurator
      • If you are using Windows or macOS, simply run the file. 
      • If you are using Linux, follow these steps:
        • Open the Terminal
        • Navigate to the destination folder where you downloaded the file. For example
          cd Downloads
        • Run the Joan Configurator as a superuser with the following command
          sudo ./JoanConfigurator_linux
  1. Connect the Joan device to your computer with the provided Micro USB cable
  2. Once connected, click the “Configure” button in the bottom-right corner of the window
  3. Click “More options
  4. Under the “JOAN HOSTING” section, select your desired server
  5. Click “Save

Example:

connecting_joan_to_cloud

On-premises server

If you opted to host your own VSS server instead, the connection process is very similar to connecting to a Cloud server.

  1. Run the Joan Configurator
    • If you are using Windows or macOS, simply run the file. 
    • If you are using Linux, follow these steps:
      • Open the Terminal
      • Navigate to the destination folder where you downloaded the file. For example
        cd Downloads
      • Run the Joan Configurator as a superuser with the following command
        sudo ./JoanConfigurator_linux
  1. Connect the Joan device to your computer with the provided Micro USB cable
  2. Once connected, click the “Configure” button in the bottom-right corner of the window
  3. Click “More options
  4. Under the “JOAN HOSTING” section, select your “On-premises hosting
  5. Enter the IP address of your on-premises server
  6. Click “Save

Example:

connecting_joan_to_on-prem

And that’s it!

For more information about on-premises servers, please click here.