---
title: How to delete MyJoan account?
description: We are sad to see you go.  The process for deleting a MyJoan account is fairly simple. Make sure you un-pair your Joan devices from MyJoan before you delete your account.   If you need any additional
---

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# How to delete MyJoan account?

We are sad to see you go. 

The process for deleting a MyJoan account is fairly simple.

Make sure you **un-pair** your Joan devices from MyJoan before you delete your account.

### How to delete MyJoan account

1. Log in to your account on [my.getjoan.com](https://my.getjoan.com/)
2. In the top menu, click on **Settings** and then select **Organization** and finally **Company details![Password change](https://support.getjoan.com/hs-fs/hubfs/Password%20change.png?width=633&height=602&name=Password%20change.png)**
3. Now click on the button **Delete company.** You will be redirected to another view where you’ll be presented with the warning message.
4. Confirm your action by entering the email address in the "**Retype email address to confirm**" field![account password-2](https://support.getjoan.com/hs-fs/hubfs/account%20password-2.png?width=619&height=540&name=account%20password-2.png)
5. Click the **Delete organization** button
6. Now you’ll be shown a new window where you’ll find information that the removal was successful. You will be prompted to take a survey. We would appreciate your feedback!

 

*If you need any additional support, please feel free to contact us at [support@getjoan.com](mailto:support@getjoan.com).*

 

- [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en#main-content)

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    - [Mounting your Joan device](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#mounting-your-joan-device)
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