How to reset MyJoan account password

If you forgot the password for MyJoan account, you can easily reset it here.

Provide the email address you created a MyJoan account with, and you will receive an email that will allow you to set a new password.

Otherwise, if you wish to just change your current password, you can do that in the “Account settings” section of the MyJoan.

How to change your password

  1. Log in to and navigate to Settings -> Account
  2. On the Account settings page, you will notice a section "Account password"
  3. Click on the Change account password buttonaccount password
  4. Then, enter your new password in the “Password” field and retype it in the following “Password confirmation” field
  5. Click "Change password"

Once you click "Change password" the MyJoan will take a second to update your information and inform you as soon as it is done. This process should take no longer than a few seconds.

And that’s it! You have successfully changed MyJoan password.

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