How to update your billing information

If you wish to update the billing information of your Joan Portal account, you can do so in the "Plans & Billing" settings.

Most of the information is obtained automatically when you subscribe to a certain subscription tier, however, if you wish to add some additional information or make a change, please follow the instructions below.

How do I change my billing information?

1. Visit your Joan Portal and navigate to "Settings" and "Plans & Billing"
2. Here you can edit company details to change billing details, change the desired payment method, or enter reseller information 

 3. Add/edit your billing information. Make sure that all the fields with a star (*) are filled in as they are mandatory. Click “Save” at the bottom of the form and then select your payment method or confirm the existing one. 

If you encounter any issues, please contact support@getjoan.com