How to update your billing information

If you wish to update the billing information of your Joan Portal account, you can do so in the "Plans & Billing" settings.

Most of the information is obtained automatically when you subscribe to a certain plan, however, if you wish to add some additional information or make a change, please follow the instructions below.

How do I change my billing information?

  1. Visit your Joan Portal and navigate to "Settings" and "Plans & Billing"
  2. Under the “Billing Information” section, click the “Edit billing details” button



 3. Add/edit your billing information. Make sure that all the fields with a star (*) are filled in as they are mandatory. Click “Save” at the bottom of the form.




If you encounter any issues, please contact