Plans & Billing
How to update your billing information
If you wish to update the billing information of your Joan Portal account, you can do so in the "Plans & Billing" settings.
Most of the information is obtained automatically when you subscribe to a certain plan, however, if you wish to add some additional information or make a change, please follow the instructions below.
How do I change my billing information?
- Visit your Joan Portal and navigate to "Settings" and "Plans & Billing"
- Under the “Billing Information” section, click the “Edit billing details” button
3. Add/edit your billing information. Make sure that all the fields with a star (*) are filled in as they are mandatory. Click “Save” at the bottom of the form.
If you encounter any issues, please contact firstname.lastname@example.org