How to update your billing information

If you wish to update the billing information of your Joan Portal account, you can do so in the "Plans & Billing" settings.

Most of the information is obtained automatically when you subscribe to a certain plan, however, if you wish to add some additional information or make a change, please follow the instructions below.

How do I change my billing information?

  1. Under the “Billing Information” section, click the “Edit billing details” button

billing details

 

         

 2. Add/edit your billing information. 

save

 

Click “Save” at the bottom of the form.

 

If you encounter any issues, please contact support@getjoan.com.