Joan portal and Office 365 MFA support

Here you will find more information on how to set up multi-factor authentication (MFA) for Office 365 users. 

*Please keep in mind that you will require an Admin user account to enable MFA support.

For more information please follow this link to the external Microsoft docs webpage: 

How to enable the MFA on the Office 365 Admin panel. 
Multi-factor authentication

How to create an MFA password on Office 365 personal account.
Create an app password for Office 365

After you enable multi-factor authentication (MFA) in the Office 365 Admin panel you will have to re-log with your newly created password on the Joan portal account. 

Login to your Joan portal navigate to "Settings > Calendar" and click on "Change calendar type" button after that log in with your current user and your newly created password.