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      ProDVX integration

      Note: This feature is currently available on all subscription plans.

      By integrating ProDVX devices with the Joan on Tablet solution, you can leverage the LED indicator lights on your ProDVX device to display room availability instantly. This integration helps eliminate confusion and reduces the risk of double bookings by providing clear, real-time room status.

      Requirements for Integration:

      How to integrate a ProDVX device with Joan

      Once your ProDVX device is connected to the internet, follow these steps to integrate it with Joan on Tablet:

      1. Connect Joan to Your Tablet:
        • Open the https://tablet.getjoan.com/ URL on your ProDVX device.
        • Enter the PIN code displayed on the device to pair it with your MyJoan account.

      For detailed instructions on how to pair your tablet, please click here.

      Complete the ProDVX integration

      To enable the LED light functionality on your ProDVX device, follow these steps to generate and share an API token:

      1. Log in to the ProDVX Portal:

        • Access the ProDVX Portal and log in using your credentials.
          1_login

      2. Navigate to the API Section:

        • Click the menu icon (three horizontal lines in the top left corner) and select ProDVX API from the dropdown.

          2_menu

      3. Generate a Device Key:

        • On the ProDVX API page, enter ProDVXapi for your device and click the GET button to generate an API token
        • Save the API token once it is generated.
          Token_prodvx
          *Note: the same API token is used for all ProDVX devices, connected to the same ProDVX account

      4. Enable the ProDVX integration and add the token

        • In your MyJoan portal, navigate to Settings -> Integrations -> Other devices
        • Toggle On the ProDVX button
        • Paste the ProDVX token and click on Save

          MyJoan-portal_prodvx

      Once that has been done, the device should start working in a matter of minutes. 

      Additional notice:
      For Android-based ProDVX devices, you will also need to Enable ProDVX API under the Digital Signage options on the ProDVX device itself, in order for the LED lights to work.

      To do this, follow the steps below:
      1. Click on the Settings (gear icon) on the ProDVX device
      2. Click on Search settings and type "Digital signage options"
      3. Select Digital signage options
      4. Scroll down to Enable ProDVX API and toggle the button On


      What Happens After the Integration?

      Once the integration is complete, your ProDVX device will be fully connected to Joan on Tablet. You will be able to manage meeting room bookings effortlessly, and the ProDVX LED lights will automatically reflect room availability, providing a seamless experience for all users.


      Example of the LED lights when the room is free:

      proDVX_free_status


      If you encounter any issues or need any assistance, please contact support@getjoan.com.