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QR Code and NFC booking

The QR Code and NFC booking features enhance the desk booking and check-in experience by giving users a fast, intuitive way to manage reservations directly from the Joan Workplace mobile app. Users can simply scan the QR code or tap the NFC tag on a desk to instantly book, modify, or check in based on desk availability.

Both features are enabled by default.

Contents

Overview

With QR Code and NFC booking, users no longer need to manually search for desks in the app. Scanning or tapping brings them directly to the correct desk, where they can complete bookings or check-ins in seconds. The system automatically adapts to desk availability and booking status, ensuring a smooth and efficient experience.

Setting up the QR codes

  1. Log in to my.getjoan.com with your admin account.
  2. Go to Settings → Desks → Layout.
  3. Select a desk and click Edit Desk.
  4. Click Get QR Code.
  5. A QR code file will download. Print it and place it on the corresponding desk.


get_qr_code

Setting up NFC tags

  1. Log in to my.getjoan.com with your admin account.
  2. Go to Settings → Desks → Layout.
  3. Select a desk and click Edit Desk.
  4. Click Copy Link to copy the desk URL.
  5. Use any NFC-writing application to program your NFC tag with the copied link.

Tip: Apps like NFC Tools (iOS and Android) allow you to easily write the desk URL onto any NFC tag.

NFC

How Users Interact with QR Codes and NFC Tags

Using these features is quick and intuitive.

• QR Codes

  1. Open the phone camera.
  2. Point it at the QR code placed on the desk.
  3. Tap the link that appears.
  4. The Joan app opens automatically and guides the user through booking or check-in.

video_demo

• NFC tags

NFC tags work just as seamlessly. Most modern smartphones have an NFC chip (the same technology used for Apple Pay or Google Wallet).

Important for Android Users:
Make sure NFC is enabled. Go to Settings, search for NFC, and activate the toggle.

To use NFC:

  1. Unlock the phone.
  2. Hold the top-back area of the phone near the NFC tag.
  3. The phone detects the tag and prompts the user to redirect to the Joan app ready to complete the booking or check-in.

 

NFC-1

Expected behavior

The QR Code and NFC features respond differently depending on desk status:

1.  Scanning a Free Desk

    • Users can instantly book a desk.
    • The system suggests the first open time slot.
    • Users can adjust the start and end time as needed.

 2.  Scanning an Already Booked Desk

    • If the desk is booked or occupied, users cannot check in.
    • The system suggests nearby available desks to help them find an alternative quickly.

Enabling Local Check-In Only

This option requires users to physically scan the QR code or NFC tag at the desk in order to check in.

  1. Log in to my.getjoan.com with your admin account.
  2. Go to Settings → Desks → General settings.
  3. Enable Local check-in only.

enable_qr_code_check-in

When enabled, users cannot check in remotely—they must be on-site.
Here is an example of a user checking in with a QR code upon arriving at their desk:

check-in

 

If you encounter any issues during the steps above, please contact us at support@getjoan.com.