Information for resellers
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      3. Information for resellers

      Subscription management via reseller

      If you buy and use our services through a Joan reseller, it's recommended to make sure your MyJoan account is set up correctly for a seamless experience.

      To input your reseller details, please follow the instructions below:

      1. Log in to my.getjoan.com with your admin credentials
      2. Navigate to Settings and click Plans & Billing in the left-hand menu
      3. Scroll down to "Reseller information"
      4. Click on "Add reseller info" or "Edit reseller info" and update the mandatory details

      reseller-1

      Your reseller will generally provide you with the code, and you will be able to conveniently claim it on the "Plans & Billing" page, as explained here.