Adding new users to your Joan office account is really straightforward. Navigate to the user settings in Joan desk booking portal where you’re able to see the list of users you’ve added. You can add individual users or bulk import them by providing a .csv file.
After you're done with the import of users, notify them about Joan desk booking app. We've prepared a handy template with instructions you can use.
Add individual
To add a new user click on a button “Add person”. Button is located at the bottom of the page. Enter all the needed details. The permissions differ based on the user type, with office managers being able to manage operation of Joan Desk Booking (detailed information about permissions is available in knowlege base).
Bulk import via .csv file
A .csv file is a simple text file that can be prepared by your IT, HR manager or whoever manages your email accounts. If you need help, please reach out to our support team for assistance.
To do a bulk import of all your users at once, please prepare a .csv file with the following structure:
email, first_name, last_name
email, first_name, last_name
email, first_name, last_name