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How to book a meeting room in the mobile app

With the latest Joan mobile app, you’re able to invite users from other companies or from a different email domain to book your meeting rooms. 


  • Have a Joan Portal account. More details can be found here.
  • Have a calendar connected and a meeting room added. More details on this topic can be found here.
  • Have a Joan device, Joan on Tablets, or Wayfinding on a TV connected to your account. More details on pairing a Joan device can be found here.

When your account has been onboarded and the first device connected you can start adding new users to your system. Their email addresses are not limited to a single domain or company. You can add users from other companies who will get access to your device-managed room calendars. They will be able to:

  • Reserve a meeting room
  • End a meeting sooner - limited to the organizer or attendees of the meeting
  • Cancel the meeting - limited to the organizer of the meeting
  • Extend a meeting - limited to the organizer or attendees of the meeting
  • Check-into meetings - limited to the organizer or attendees of the meeting
  • See a list of all meetings that are happening in meeting rooms where they are the organizer or the attendee

You can invite new users to start booking your rooms by simply going to: https://portal.getjoan.com/settings/users/
We also support automatic active directory user syncing or bulk importing users via CSV files.

Screenshot 2021-07-02 at 10.06.28

Now that users are added it’s time to start reserving meeting rooms. Users can download our mobile app here:

- iOS


User booking flow


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When users book a meeting room they get an email from the calendar provider along with the calendar invite.


If you encounter any issues, please contact support@getjoan.com.