Plans & Billing
Error notification messages that may appear on your Joan devices
Joan devices require very little maintenance while operating. If something does go wrong, they will display a notification of what might be wrong and how to resolve it.
The following list contains all of the notification messages you might encounter:
- "No battery"
- "No Wi-Fi" (only on Joan 6 devices)
- Set the meeting room you want to pair with your Joan device
- “Please visit your Joan Portal to resolve this issue!”
- "Could not pair device on this server"
To learn about what each of the notifications means and how to resolve it, click the dedicated links above.
If you encounter any issues, please contact firstname.lastname@example.org.