How to connect a Joan device to Wi-Fi?

In order to connect your Joan device, you will need the following components:

  • A stable Wi-Fi network
  • The Joan Configurator application (desktop or mobile)
  • A Joan device
  • A Micro USB cable (Preferably, the cable you received with the device)

If you have not downloaded the Joan Configurator yet, please find the instructions on how to do so below:

To learn more about the Wi-Fi network requirements for the Joan system, click here

How to connect a Joan device to a Wi-Fi network

Once you have all the components ready and your network meets Joan’s requirements, you can connect the Joan device to your Wi-Fi network.

To do so, please follow these steps:

  1. Run the Joan Configurator
    • If you are using Windows or macOS, simply run the file
    • If you are using Linux, follow these steps:
      • Open the Terminal
      • Navigate to the destination folder where you downloaded the file. For example
        cd Downloads
      • Run the Joan Configurator as a superuser with the following command
        sudo ./JoanConfigurator_linux
  1. Connect the Joan device to your computer with the provided Micro USB cable
  2. Once connected, the Joan Configurator will load for a moment before prompting you to select a Wi-Fi network. Select your preferred network and enter the password for it
  3. Click “Save

And that’s it! You have successfully connected your Joan device to your Wi-Fi network.

How to connect a Joan device to a hidden Wi-Fi network

If your Wi-Fi network has a hidden SSID, you can still connect your Joan device to it in just a few steps.

Here's how:

  1. Run the Joan Configurator
    • If you are using Windows or macOS, simply run the file
    • If you are using Linux, follow these steps:
      • Open the Terminal
      • Navigate to the destination folder where you downloaded the file. For example
        cd Downloads
      • Run the Joan Configurator as a superuser with the following command
        sudo ./JoanConfigurator_linux
  1. Connect the Joan device to your computer with the provided Micro USB cable
  2. Once connected, the Joan Configurator will load for a moment before prompting you to select a Wi-Fi network. Simply click on the field for the network's name and type in the SSID. Please keep in mind that this entry is case-sensitive
  3. Once the correct SSID has been entered, press the "Enter" button on your keyboard to save the input
  4. Enter the network's password
  5. Click “Save

And that's it! The device will connect to the network in just a few moments after.

You might have noticed a “More options” button when selecting the Wi-Fi network. This option will expand the menu and allow you to select the server where Joan is hosted, change the device’s network settings, as well as change the Wi-Fi encryption type. 

All these fields are filled out automatically for you. However, if you wish to change some of these settings, instructions on how to do so, can be found below: