---
title: What is the MyJoan account
description: If you are new to the Joan system, please click here for instructions on how to get started. MyJoan is a dashboard that provides control over every aspect of your Joan system such as managing devices
---
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1. [Help Center](https://support.getjoan.com/knowledge?hsLang=en)
2. [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en)
3. [General information](https://support.getjoan.com/knowledge/getting-started?hsLang=en#general-information)
# What is the MyJoan account
If you are new to the Joan system, please click [here](https://support.getjoan.com/knowledge/a-complete-guide-to-getting-started-with-joan?hsLang=en) for instructions on how to get started.
[MyJoan](https://my.getjoan.com/) is a dashboard that provides control over every aspect of your Joan system such as managing devices and room resources, enabling and disabling certain features, and controlling your subscription plan and billing information.
The three main sections of the Joan Portal are:
- [Schedule](https://support.getjoan.com/knowledge/what-is-my-joan#Manage)
- [Analytics](https://support.getjoan.com/knowledge/what-is-my-joan#Analytics)
- [Settings](https://support.getjoan.com/knowledge/what-is-my-joan#Settings)
Please keep in mind that certain features in the MyJoan account are available only to a specific subscription plan. To learn more about what each plan offers, click [here](https://support.getjoan.com/knowledge/which-features-does-each-subscription-plan-offer?hsLang=en).
#### Schedule
In the “**Schedule**” section of the [MyJoan account](https://my.getjoan.com/), you have an overview of your:
- Employees (people)
- Visitors
- Desks
- Parking & Assets
- Floor plans
You are also able to manage reservations of any of the listed elements in this section.
#### Analytics
The [Analytics](https://support.getjoan.com/knowledge/joan-analytics-weekly-analytics-report?hsLang=en) section allows you to see details about the utilization of your resources. You can find more information about this feature [here](https://support.getjoan.com/knowledge/joan-analytics-weekly-analytics-report?hsLang=en).
#### Settings
The Settings section allows you to view all your solutions, and manage all Joan services. Here is what you can do here:
- Turn on and off Joan solutions - Joan Room, Joan Desks, Joan Parking & Assets, Joan Visitor and Joan Sign
- Manage your personal account and your organization's details, including [Plans&Billing](https://support.getjoan.com/knowledge/plans-billing-settings-1?hsLang=en)
- Access and edit the [user directory](https://support.getjoan.com/knowledge/add-users-and-start-using-the-joan-desk-booking-app?hsLang=en)
- Manage your buildings, floor plans, desks, amenities (assets) and departments
- Set up Joan [Desks and Parking & Assets](https://support.getjoan.com/knowledge/workplace-management?hsLang=en) booking policies
- Manage rooms, calendars and devices
- Set up room booking policies and customize your devices
- Configure [custom content](https://support.getjoan.com/knowledge/custom-content-interface-on-joan?hsLang=en)
- Enable [health and safety questionnaire](https://support.getjoan.com/knowledge/enabling-health-screening?hsLang=en)
- Enable and manage [Visitor management](https://support.getjoan.com/knowledge/visitor-management?hsLang=en) solution and its features
- Manage [integrations](https://support.getjoan.com/knowledge/joan-integrations?hsLang=en)
- [Getting started](https://support.getjoan.com/knowledge/getting-started?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/getting-started?hsLang=en#general-information)
- [Joan Devices](https://support.getjoan.com/knowledge/getting-started?hsLang=en#joan-devices)
- [Room management](https://support.getjoan.com/knowledge/room-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#account-configuration)
- [Room configuration](https://support.getjoan.com/knowledge/room-management?hsLang=en#room-configuration)
- [Microsoft 365](https://support.getjoan.com/knowledge/room-management?hsLang=en#microsoft-365)
- [Exchange](https://support.getjoan.com/knowledge/room-management?hsLang=en#exchange)
- [Google](https://support.getjoan.com/knowledge/room-management?hsLang=en#google)
- [iCalendar](https://support.getjoan.com/knowledge/room-management?hsLang=en#icalendar)
- [Using Joan in a shared environment](https://support.getjoan.com/knowledge/room-management?hsLang=en#using-joan-in-a-shared-environment)
- [Buildings](https://support.getjoan.com/knowledge/room-management?hsLang=en#buildings)
- [Interfaces](https://support.getjoan.com/knowledge/room-management?hsLang=en#interfaces)
- [Integrations](https://support.getjoan.com/knowledge/room-management?hsLang=en#integrations)
- [Troubleshooting](https://support.getjoan.com/knowledge/room-management?hsLang=en#troubleshooting)
- [Joan devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#main-content)
- [Device configuration](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-configuration)
- [Device settings in the Joan portal](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-settings-in-the-joan-portal)
- [Custom content](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#custom-content)
- [Using Joan with 3rd party devices](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#using-joan-with-3rd-party-devices)
- [Mounting your Joan device](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#mounting-your-joan-device)
- [Device troubleshooting](https://support.getjoan.com/knowledge/joan-devices?hsLang=en#device-troubleshooting)
- [Workplace management](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#main-content)
- [Account configuration](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#account-configuration)
- [Additional Desk booking features](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#additional-desk-booking-features)
- [Users](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#users)
- [Integrations](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#integrations)
- [Frequently Asked Questions](https://support.getjoan.com/knowledge/workplace-management?hsLang=en#frequently-asked-questions)
- [Visitor Management](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#main-content)
- [General information](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#general-information)
- [Devices](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#devices)
- [How to invite your visitors?](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#how-to-invite-your-visitors)
- [App permissions](https://support.getjoan.com/knowledge/visitor-management?hsLang=en#app-permissions)
- [Workplace Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#main-content)
- [Setting Up Your Digital Signage](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#setting-up-your-digital-signage)
- [Compatible Hardware and Supported Media](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#compatible-hardware-and-supported-media)
- [Using Joan Workplace Digital Signage in Practice](https://support.getjoan.com/knowledge/workplace-digital-signage?hsLang=en#using-joan-workplace-digital-signage-in-practice)
- [Mobile application](https://support.getjoan.com/knowledge/mobile-application?hsLang=en)
- [Analytics](https://support.getjoan.com/knowledge/analytics?hsLang=en)
- [Plans & Billing](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#main-content)
- [Subscription plans](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#subscription-plans)
- [Billing information](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#billing-information)
- [Prepaid subscription codes](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#prepaid-subscription-codes)
- [Ordering and shipping](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#ordering-and-shipping)
- [Returns and cancellations](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#returns-and-cancellations)
- [Information for resellers](https://support.getjoan.com/knowledge/plans-billing?hsLang=en#information-for-resellers)
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Monday–Friday
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