What is the MyJoan account

If you are new to the Joan system, please click here for instructions on how to get started.

MyJoan is a dashboard that provides control over every aspect of your Joan system such as managing devices and room resources, enabling and disabling certain features, and controlling your subscription plan and billing information.

The three main sections of the Joan Portal are:

Please keep in mind that certain features in the MyJoan account are available only to a specific subscription plan. To learn more about what each plan offers, click here.


In the “Schedule” section of the MyJoan account, you have an overview of your:

  • Employees (people)
  • Visitors
  • Desks
  • Parking&Assets
  • Floor plans

You are also able to manage reservations of any of the listed elements in this section.



The Analytics section allows you to see details about the utilization of your resources. You can find more information about this feature here.


The Settings section allows you to view all your solutions, and manage all Joan services. Here is what you can do here:

    • Turn on and off Joan solutions - Joan Room, Joan Desks & Assets, Joan Visitor and Joan Sign
    • Manage your personal account and your organization's details, including Plans&Billing