Joan devices
Device configuration
- How to configure Joan devices with mobile application
- What is the Joan Configurator?
- Download Joan Configurator for Desktop
- Wi-Fi network requirements for Joan devices
- Joan's Wi-Fi
- How to connect a Joan device to Wi-Fi?
- Can I connect Joan devices to a mobile hotspot?
- How to connect a Joan device to an Enterprise Wi-Fi Encrypted (WPA2-EAP) network
- How to set a static IP to a Joan device
- In the cloud hosting
- How to connect a device to the server?
- How to protect device settings with a password
- How to add a device to the MyJoan account
- How to remove a device from MyJoan account
- How to configure the Smart Magnet for Joan 6 Pro
- On-premise virtual machine sunset
Device settings in the Joan portal
- Device settings (global)
- Device-specific settings
- Set the meeting room you want to pair with your Joan device
- How to change the functionality of a Joan device
- How to change Joan's language?
- “Book now” and “Book later” features
- Book later - Joan 6 Pro
- How to cancel a meeting on a Joan 6 device
- "Timetable" feature
- How to show/hide meetings marked as "tentative"
- How to show/hide the meeting subject and organizer on your Joan devices
- How to turn on/off the touch screen on Joan 6 devices
- How to enable or disable the battery charging screen on your Joan device
- How to enable or disable the “No Wi-Fi” screen
- How to enable or disable checking into meetings?
- How to add a custom description to your Joan 13?
- Custom button on a Joan device
- Cleaning button on Joan 6 devices
- Low Battery Alerts with Slack and Microsoft Teams
Custom content
Using Joan with 3rd party devices
Mounting your Joan device
Device troubleshooting
- Error notification messages that may appear on your Joan devices
- Wi-Fi Error Codes
- My Joan device keeps disconnecting/will not connect to the Wi-Fi network
- Joan Configurator is not recognizing my Joan device
- How to acquire the device's log file?
- How to acquire the device's log file using the Joan Configurator mobile app?
- “Pairing error” notification message
- “Please visit MyJoan account to resolve this issue!” notification message
- My Joan device is no longer responding
- How to reduce the battery consumption of your Joan device
- How to reboot a Joan device?
- The device’s pairing PIN code is not showing
- Where to find the serial number of a Joan device?